If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
Replacing Procedure Do not touch the electrical contacts (A) or print head nozzle ( B ) on a FINE cartridge. The machine may not print properly if you touch them.
Printer models Scanning 2015 models MG3600 series Y Y Y Y MG5700 series Y Y Y Y MG6800 series Y Y Y Y MG7700 series Y Y Y Y PRO-10 S Y Y Y - PRO-100 S Y Y Y - MX490 series Y - Y Y 2014 models
To clear the error, click on the link to open the article and get detailed instructions. An ink tank( s ) is not seated properly Paper is jammed or there is an object inside the printer
To stop this double printing, click on the link to open the article and get detailed instructions. An ink tank( s ) is not seated properly Perform a Print Head Alignment
To stop this shifted or misaligned text, click on the link to open the article and get detailed instructions. An ink tank( s ) is not seated properly Perform a Print Head Alignment
In Unregistered People View displayed below it, then enter the name. A registration completion message appears and the image( s ) is (are) registered to the People view.