Description:

Paper is loaded incorrectly.

Action:

Confirm that paper is loaded correctly in the Cassette Tray. Click here for more details on how to perform this action.

Description:

A paper jam has occurred in the machine. <OPEN PRINTER COVER/OPEN REAR COVER> may appear alternately.

Action:

1. Clear paper jam from the Cassette Tray. Click here for more details on how to perform this action.

2. Clear paper jam from the Optional Cassette Tray (if applicable). Click here for more details on how to perform this action.

3. Clear paper jam from the Duplex Unit. Click here for more details on how to perform this action.

4. Clear paper jam from the Printer Cover. Click here for more details on how to perform this action.

5. Clear paper jam from the Rear Cover. Click here for more details on how to perform this action.

6. Clear paper jam from the Multi-Purpose Tray. Click here for more details on how to perform this action.

Description:

Packing material has not been removed from under the Toner Cartridge.

Action:

Remove the packing material from the Toner Cartridge area. Click here for more details on how to perform this action.