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CMS-XML Verify connections and IS Scan installation
One or more of the following should resolve the issue you are experiencing: You may need to contact your computer manufacturer's technical support for assistance .
CMS-XML Rendering Subsystems may be causing a 'Windows was unable to print the test page' error
Rendering Subsystems may be causing a 'Windows was unable to print the test page' error Solution : ... 3) Next, go back to the "Printers" window, enter Microsoft Fax or Bitfax driver properties and, under the "Details" tab, in the box named "Print to the following port", choose either the COM port onto which the modem is installed or, if not known, choose "File".
CMS-XML Purchasing supplies and accessories.
Where Can I Purchase Supplies and Accessories? The Canon eStore is an easy way to buy Bubble Jet printers, scanners, multifunction printers and facsimile machines , as well as supplies and accessories (like ink and paper) for these products. The eStore Web site can be found at:
CMS-XML Check the parallel port connection and settings
You may use the following instructions as a guideline to resolve the issue:
CMS-XML File Size of the Scanned Image is Too Large
The File Size of the Scanned Image is Too Large The issue you are experiencing can be resolved in two ways: 1. Lower the scanning resolution. The lower the resolution the smaller the file size.
CMS-XML Check the ink cartridge status and settings
Solutions
CMS-XML Reseat or replace the ink cartridge
Reseat or replace the ink cartridge Note: If an ink cartridge is not installed, the power light will flash continuously. Solution :
CMS-XML Check the ink cartridge and driver settings (Windows 95/98 and Windows Me)
Follow the suggestions below to resolve the issue. 1. Make sure the printer is powered on and that no error conditions exist (flashing lights or beeps).
CMS-XML Ordering parts for your product
Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
CMS-XML Verify the Ink Cartridge is Working Properly BJC-4100 / BJC-4200 / BJC4300 / BJC-4400
Printer attempts to print but no ink is on the paper. For the BC-20 and BC-22e: If the print head cleanings do not improve the output, you may need to replace the entire ink cartridge. For the BC-21e: If the print head cleanings do not improve the output, you may need to replace the BCI-21 black or BCI-21 color ink tank. If replacing the BCI ink tank and performing print head cleanings does not resolve the issue, you may need to replace the entire BC-21e cartridge.