If prints are blurry or distorted, cleaning the encoder film may help resolve the problem. Sometimes, the support code 5100 will appear, and the power and alarm lamps will flash alternately twice.
Here are some basic steps to walk through restoring network communication with your printer. This may help if you receive messages such as Printer is Offline
If you are attempting to set up your printer for use on a wireless network and your computer or mobile device cannot locate the printer, disabling IPv6 may help correct the problem. To disable IPv6: Press and hold the
Your printer came with a Getting Started Guide. This document assists in the initial setup of the printer. If you do not have this guide, a copy of it is attached to this article.
When you use this printer , selecting a media type that matches the print purpose will help you achieve the best print results. You can use the following media types on this printer
Before Starting Please note that the models listed here are U.S. models. If you are outside of the U.S. and need assistance in setting up your printer to work on a wireless network, please visit the
