Here are some basic steps to walk through restoring network communication with your printer. This may help if you receive messages such as Printer is Offline
Learn which ports and programs are necessary for your computer and printer to communicate with each other. Making sure that they're not blocked by security or firewall programs will help enable your printing and scanning to work correctly.
Before Starting Please note that the models listed here are U.S. models. If you are outside of the U.S. and need assistance in setting up your printer to work on a wireless network, please visit the
Unplug the printer's power cord. If your printer supports faxing and you disconnect the power plug, all the faxes stored in the machine's memory will be erased. Unfortunately, service is required.
This online version incorporates a new user interface (UI) and user experience (UE) to help meet the printing demands of all skill levels. There are two main paths at the top of the page to start the poster-creation process. The
Solution If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
