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Troubleshooting Canon Inkjet Cloud Printing Center
If you cannot print Check that no error message is displayed on the printer's LCD monitor ... -> Print from Canon server ... -> Print from Canon server
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PRO-100 Support Codes
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Support Code 1062 Appears on the Screen - PRO-10 / PRO-100
If you attempt to print and you experience a support code 1062, this is because of a mismatch between the paper size specified on the computer and the paper loaded in the printer. Follow the steps below to resolve this issue.
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Resolve Alarm Lamp Errors - PIXMA PRO-100 Printer
When a printer error occurs, an error code displays on the printer screen along with flashing lights. Note the error code number and way the lights flash, then refer to the appropriate table below for help. Table 1:
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How to Enable or Disable Paper Width Detection - PRO 10 / PRO-100 (macOS)
If you are experiencing a 1062 error code (11 alarm lamp flashes of the printer), this is because the printer is detecting a paper width that does not match what is specified in the printer driver. To prevent this error, you can disable the Detect paper width
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Resolve Error - Light Flashes 3 Times - PIXMA PRO-10, PRO-100
If the light on your printer flashes three times, and you see Support Code 1250, 1261, 1270, 1300 or 1308 on your computer, review the possible causes and solutions below.
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Alarm Lamp Flashes (8) Eight Times (PRO-10 / PRO-100)
Flashes on Printer (Eight) Support Code on computer (1700) Possible Cause:
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Alarm Lamp Flashes (19) Nineteen Times (PRO-10 / PRO-100)
Flashes on Printer (Nineteen) Support Code on computer (2002) Possible Cause:
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Alarm Lamp Flashes (17) Seventeen Times (PRO-10 / PRO-100)
Flashes on Printer (Seventeen) Support Code on computer (1698) Possible Cause:
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Alarm Lamp Flashes (7) Seven Times (PRO-10 / PRO-100)
Flashes on Printer (Seven) Support Code on computer (1680, 1681) Possible Cause:
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