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How do I correct an "Out of memory" error? My PC has enough memory.
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If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions (e.g. reduce the resolution or page size) and then try scanning again. In addition, the amount of memory used can be contained by turning off [Moire Reduction] and [Prevent Bleed Through/Remove Background] if they are set to on.
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"You do not have the required privileges to access the specified folder" Appears When Scanning - IJ Scan Utility (macOS)
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click here If you are using a Windows PC and you are experiencing an error similar to this when attempting to scan with IJ Scan Utility, please If you receive an error similar to this when attempting to scan with the IJ Scan Utility, or when attempting to specify a destination folder for saving images:
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Cannot Create Output File When Installing Canon Software - Windows
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Fix the "Cannot create output file" error if it appears when installing Canon software using a Windows PC .
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Error: You Do Not Have Required Privileges to Access Folder - IJ Scan Utility - Windows
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Resolve the IJ Scan Utility error that says you don't have "required privileges to access the specified folder" on a Windows PC .
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DR Scanner driver not found / TWAIN Error
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Windows 64bit If this was for a DR-C125 being used on a Windows 64bit PC , then you would need to find the files C125 in the name that end with .x64
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Unable to Start Canon Quick Menu
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If the error message Canon Quick Menu has stopped working ... appears when attempting to start the Quick Menu on your Windows PC , it may be because of a conflicting file located in the TWAIN_32 folder. ... , move these to the desktop or another folder on your PC where they can be easily found.
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Troubleshooting -Scanning Is Not Performed (DR-G1130/G1100)
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Scanning Is Not Performed - Are the scanner and PC correctly connected with the proper cable? ... If the scanner does not operate because of a system error, turn the scanner OFF and wait at least 10 seconds before turning it back ON. If errors continue to occur, reboot the scanner and computer. ... However, if a second scan is performed with the same configurations, an error may occur due to insufficient memory and scanning may not be possible.
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Move non-Canon TWAIN files from TWAIN_32 folder
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It may be necessary to move a competitor's data source files from C:\Windows\TWAIN_32\ so that the Canon scanner driver will function properly. From the TWAIN_32\ folder, move the entire sub-folder to another drive or directory. If an error appears that the file is in use or that permission is required to move the data source file, start the computer in ... If an error appears that the file is in use or that permission is required to move the data source file, start the computer in ... " and select 'This PC ... If an error appears that the file is in use or that permission is required to move the data source file, start the computer in
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Create a new admin user account and then attempt the operation again under that account
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Create a new admin user account and then attempt the operation again under that account Some errors that may be cleared include but are not limited to " Insufficient Memory appears launching MP Navigator / MP Navigator EX", " MP Navigator has stopped working", "An error occurred while files were being copied", etc. ... Select Add Someone else to this PC
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Displayed Error Codes
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When a scanning error occurs, the following error codes are displayed in the Job. No. Indicator.
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