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Error "Failed to create print image" when using Free Layout Plus (Windows 10) - iPF series printer
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Remove (uninstall) all iPF print drivers you have installed. Reboot your PC . Download latest print driver from the Canon USA website (
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An Error Occurs when Attempting to use Easy-PhotoPrint+ in Chrome 48
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in the past cannot be printed. An error message may appear on the screen when attempting to perform any of these actions in Chrome 48.
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What is the maximum file size that can be previewed and printed? (SOHO Mobile Printing)(Apple)
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What is the maximum file size that can be previewed and printed? You can preview and print files of up to 10MB. If a file is too large, an error message is displayed, or the application force quits.
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How to use CaptureOnTouch Lite on macOS 11 (Big Sur)
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NOTE: In case you click [Don't allow] an error message will pop up and the Launcher will not run. To enable the CaptureOnTouch Lite Launcher to run, please check [Removable Volumes] of CaptureOnTouch Lite Launcher on [Files and Folders] in the following path: [System Preferences] > [Security & Privacy]. Set access permission to CaptureOnTouch Lite.
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Information requested by CEI for ICS scanning issues
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have had quite a few recent reports of TWAIN/ISIS errors when scanning with our ICS products. CEI has asked us to perform specific tasks in order to help them determine the issue.
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Is there any fax software for the PIXMA MG3620?
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The PIXMA MG3620 is not a model that supports faxing. This model can't be connected to a phone line, so it can't be used as a fax from your PC or Mac.
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imagePROGRAF Understanding the Media Configuration Tool Software
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See how the media configuration tool allows you to customize media, access support information and the user manual. Also, learn the steps on how to program new printer settings into your printer from your Mac or PC .
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imagePROGRAF Understanding the Media Configuration Tool Software (Video)
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See how the media configuration tool allows you to customize media, access support information and the user manual. Also, learn the steps on how to program new printer settings into your printer from your Mac or PC . For more videos, check out the "imagePROGRAF Software Tutorials Featuring Eddie Tapp" series on the CDLC:
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What batteries can I use with my camera?
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The message [Battery communication error .] is displayed if you use a non-genuine Canon battery pack, and user response is required.
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How do I Scan to a Memory Card Inserted in the PIXMA TS5020?
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If you have a memory card inserted into your PIXMA TS5020 and you want to save scanned photos and documents to it, follow the steps below. The printer must be connected to a Windows PC with a USB cable in order to write data to the memory card in the printer.
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