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Check Transport Cleaning Cards
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Cleaning with the Cleaning Cards - CR135
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If a black stripe appears on the back-side of scanned images or if dirt appears on the paper documents, we recommend cleaning the scanner using the cleaning card .
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How do I use the Magnetic Swipe Reader (card)?
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When scanning a magnetic card , use the Magnetic Swipe Reader (optional for the CR-150). Compatible Magnetic Swipe Reader (MSR): 1732C003
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How do I use the Cleaning Cards in my CR-L1 check scanner?
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If a black stripe appears on the back-side of scanned images or if dirt appears on the paper documents upon scanning or for preventative measures, we recommend that you clean your scanner as needed with a cleaning card .
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Error Can't Open File when trying to use a Bitmap file with Canon Check Reader imprinter
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An imprinter mechanism, which prints text (5 lines) or a Bitmap on documents as they are scanned, comes standard with Canon imageFORMULA Check Readers. The Bitmap specifications are very specific as shown below. If you don't follow these guidelines you may receive an error "File Can't be Opened" when trying to attach the Bitmap file on the imprinter setup page.
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What does the flashing light mean on the RP-10 (Receipt Printer)?
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Blinking red RAM error : Blinking red and green alternately
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Loading Documents - CR135
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Do not exceed the Load Limit Mark when placing documents in the document tray. This may cause feeding errors or paper jams.
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The scanner is not recognized when connected by USB.
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If you have verified that the cable is the one that came with the scanner and is functioning properly, it is possible that the Windows assigned USB ID has become corrupted and needs to be reset. To do this, please download (and run) the "Restoration Tool for Windows Registry" (located under the "Utilities" tab of "Drivers & Downloads" on the scanner product page).The function of this tool is to reassign the USB ID's to the correct scanners.
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How can I do a test print with the RP-10?
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The test print stops if a printer error (such as "Paper End" or "Paper Cover Open" etc.) occurs. Once the error is cleared, the test print resumes.
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Document Feeding - CR190
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Curled, wrinkled, or folded documents may cause an error . If this happens, straighten out the curls, or reduce the number of documents loaded.
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