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CMS-XML Error message ""CaptureOnTouch (model name)" is not optimized for your Mac." appears when launching CoT on Mac OS 10.13.4 (or later)
CaptureOnTouch will function as normal (even after this message appears). Canon is working the solution that will prevent the need for this message occurring in the future.
CMS-XML Received "Out of memory error" while scanning
If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions (e.g. reduce the resolution or page size) and then try scanning again. In addition, the amount of memory used can be contained by turning off [Moire Reduction] and [Prevent Bleed Through/Remove Background] if they are set to on.
CMS-XML ERROR : Device cannot be Locked.
CMS-XML Getting error " Cannot load driver " when scanning on macOS with imageFORUMLA scanner.
If you are still getting the "Cannot load driver" error , please try moving the USB cable, on the computer, to a different port and try again.
CMS-XML Scanner is not recognized properly by Windows or imageFORMULA Utility.
The scanner is connect to a new USB port. The scanner's firmware has been upgraded. SOLUTION :
CMS-XML Documents outputs are crooked (skewed) while scanning - DR-C230/C240
If feeding stops due to a system error or paper jam while the scanner is scanning, resolve the problem, make sure that the scanned image of the last page that was successfully fed has been stored, and then resume scanning the remaining document pages. After you finish scanning, close the document eject tray to prevent damage to the scanner while it is not being used.