Compatibility check Lens data: Not Available - This means the image was taken with a camera or lens that is not compatible with Digital Lens Optimizer or that the image is not in the RAW format. Lens data: No
It may be necessary to connect the camera to the computer when installing the software. If connection with the camera is required, a message prompting you to connect the camera to the computer will be displayed. Please use a USB cable (the camera’s terminal requires Mini-B size) for connections.
Troubleshooting Drivers & Downloads Check that the version of EOS Utility is compatible with your camera and is up to date . You can use the software on the EOS DIGITAL Solution Disk that came with your camera or download the latest software from . Try turning the camera off and then back on to reinitiate the connection to the computer.
1. Try connecting the camera to a different USB terminal. If there are multiple USB terminals on your computer, connecting the cable to a different USB terminal may allow the camera to be recognized by the computer. 2. Change the USB cable connecting the camera to the computer.
1. Try connecting the camera to a different USB terminal. If there are multiple USB terminals on your computer, connecting the cable to a different USB terminal may allow the camera to be recognized by the computer. 2. Try using the Device Manager
To apply the Picture Style files you created to RAW images, please use the latest version of Digital Photo Professional. Also, to apply Picture Style files to EOS / PowerShot cameras , please use the latest version EOS Utility / CameraWindow DC.
