Compatibility check Lens data: Not Available - This means the image was taken with a camera or lens that is not compatible with Digital Lens Optimizer or that the image is not in the RAW format. Lens data: No
ã- USB cable (IFC-400PCU/IFC-200U/IFC-500U) for the [Mini-B] camera terminal ã- USB cable (IFC-600PCU) for the [Micro-B] camera terminal ã- USB cable (IFC-100U) for the [Type-C] camera terminal
6. Connect the other end of the USB cable to the <DIGITAL> terminal on the camera . 7. Turn the camera's power switch to <ON>. 8. EOS Utility opens and the communications between the camera and the computer start.
1. Try connecting the camera to a different USB terminal. If there are multiple USB terminals on your computer, connecting the cable to a different USB terminal may allow the camera to be recognized by the computer. 2. Change the USB cable connecting the camera to the computer.
Troubleshooting Drivers & Downloads Check that the version of EOS Utility is compatible with your camera and is up to date . You can use the software on the EOS DIGITAL Solution Disk that came with your camera or download the latest software from . Try turning the camera off and then back on to reinitiate the connection to the computer.
1. Try connecting the camera to a different USB terminal. If there are multiple USB terminals on your computer, connecting the cable to a different USB terminal may allow the camera to be recognized by the computer. 2. Try using the Device Manager
