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Download and run the "Delete Tool for Firmware Update Tool".
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During the upgrading of the firmware, please do not turn off the power of the printer. Once firmware files are received, the printer automatically overwrites the firmware and reboots. If the power is turned off during this period, ex. by unplugging the power plug from the outlet, the writing of the firmware would fail, and a checksum error ( E 196-4040) will occur.
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When clicking the [Add] button, an error message may be displayed.
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Before removing the used print head, be sure to update the printer's firmware version with the included CD-ROM.
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Before removing the used print head, be sure to update the printer's firmware version with the included CD-ROM. An error message will be displayed on the printer's display when the new print head is installed without updating the version. In this case, re-install the used print head and update the firmware version.
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How to perform offline license authentication for PosterArtist.
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Creating Request Data If you enter an incorrect License Access Number, an error message will appear on the screen. Click the [Back
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How to load the license file for PosterArtist offline authentication.
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Loading the License File If the license file cannot be loaded, an error message will appear on the screen. Click the [Back
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Configuring the IP Address Using the Printer Control Panel
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If an error message is displayed, check the settings and correct any invalid values. To cancel the setup process, hold down the Stop button for a second or more.
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Reinstall the driver properly.
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During installation of the printer driver on Mac OS 10.5, an error occurred. Here are a couple of possible examples:
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Manually set color matching for the scanner driver.
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If you are using one of the models below as a scanner and the QuickCopy feature of PosterArtist, the following error might occur: Affected models:
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Cannot print from IE9 ( Internet Explorer 9 )
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When printing from Windows Internet Explorer 9, a dialog ("script error " or "message from Web page") might appear and cannot print. For such case, access to the URL below and perform what is described there to address the problem.
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Check that upper cover is closed
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If upper cover is fully closed and error persists, call for service.
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