Article ID: ART137516 |
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Date published: 05/13/2015 |
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Date last updated: 11/04/2015 |
Description
To assist you in finding an answer to your inquiry, some of our most referred-to articles have been categorized in this document. When you find an article that closely matches your inquiry, click on it to open it. In some cases, that article will guide you to another document that includes detailed instructions for your model
Solution
To assist you in finding an answer to your inquiry, some of our most referred-to articles have been categorized in this document. When you find an article that closely matches your inquiry, click on it to open it. In some cases, that article will guide you to another document that includes detailed instructions for your model.
- Preparing for scanning
The following articles provide information about the bundled scanner driver and software and detailed instructions to install them.
- Different Ways of Scanning
The following articles will show you how to scan using the bundled software from your computer or scan from the printer's operation panel.
- Useful Information on Scanning
The following articles provide general information and may not apply to your printer. Refer to your printer's On-screen manual for specifics about your product.
- Problems Scanning
The following articles will have you check the printer, computer and their connection for possible communication problems.
- When message Cannot communicate with scanner appears
- When message Set PC to scan appears
Press the Stop/Reset button to clear the error. Scanning over a network using the operation panel can only be performed using MP Navigator EX. To scan using the operation panel to an application other than MP Navigator EX, please connect a USB cable from the printer to your computer. Then follow the software manufacturer's user's manual to scan using Canon ScanGear TWAIN or WIA driver.
- When message MP Navigator has stopped working appears
- When message Cannot start MP Navigator EX appears